Frequently Asked Questions
Everything you need to know about our heavy-duty home and tool solutions.
What makes The Original Pink Box tools different?
Our products are designed to combine high-performance durability with a signature aesthetic. We use professional-grade materials, such as heavy-duty steel and high-torque motors, ensuring our tools perform just as well as traditional brands while standing out in your workspace.
How long will it take for my order to arrive?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer a warranty on your tool boxes and power tools?
Yes, we stand behind our quality. Most of our hard goods and tool storage units come with a limited lifetime warranty, while power tools typically include a 1-year manufacturer warranty against defects.
What is your return policy?
If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery. Items must be in their original packaging and in unused condition to qualify for a full refund.
Do you ship internationally?
Currently, we only ship within the United States and Canada. Shipping rates and delivery times for Canadian orders will be calculated at checkout based on weight and destination.
Are the drawer liners included with the tool chests?
Yes, most of our tool storage units include custom-fit, non-slip drawer liners to protect both your tools and the powder-coated finish of the drawers.